INFORMATICS IN EDUCATION
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INFORMATICS IN EDUCATION, 2009, Vol. 8, No. 2, 173-190
© Institute of Mathematics and Informatics,

ISSN 1648-5831

Scaffolding Online Discourse in Collaborative Ill-Structured Problem-Solving for Innovation

Deller James FERREIRA^a, Gilberto LACERDA dos SANTOS^b

^bFaculty of Education, Brasília University, Campus Universitário Darcy Ribeiro Asa Norte, 70910-000, Brasília, DF, Brazil E-mail: glacerda@unb.br

Abstract

This work highlights the importance of verbal creativity, providing a productive online discourse definition, in which students intertwine convergent and divergent thinking by means of a transactional and controversial dialog. Developing the formulated productive online discourse definition, it is also presented and evaluated, an original scaffolding process designed here to further collaborative knowledge building, during ill-structured problem-solving, focusing on creativity and innovation. Evidence from qualitative online discourse analysis indicated an improvement in the knowledge building processes, and knowledge advancement and deepening after teacher's scaffolding.

Keywords:

scaffolding, creativity, collaboration, Ill-structured problem-solving, innovation,\break productive online discourse, transaction

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